** We Are Aware Royal Mail Tracking Information Is Not Being Added To Small Percentage of Orders, Our Technical Support Team are working with the royal mail to resolve urgently **
Some Royal Mail Delays in Early August
We have been made aware of some service delays for the royal mail during early August.
As has been public knowledge for some weeks huge numbers of people have been ordered to isolate by the NHS Covid19 App, this combined with summer holiday absences is putting delivery networks under severe pressure.
Like ourselves I am sure you will not begrudge people there first holiday in over 18 months and hope that every who is isolating gets as many negative tests as possible.
If you have been waiting more than ten working days please contact customer services via email email@example.com.
How Much Does Delivery Cost?
Our standard shipping is Free, Tracked Delivery is added for free at the discretion of management.
Tracked Delivery is available as an upgrade for £2.99
Where can I find my tracking details?
Your tracking details will be emailed to you by the royal mail, as soon as your item despatched if you have paid for this service.
Its Been 5 Days Where is My order?
Estimated Delivery is 3 to 7 working days, this does not include weekends and bank holidays.
If you have paid for or qualify for tracked delivery, a royal mail tracking code will have been sent automatically via email within 48 hours of your goods being despatched.
The royal mail do not investigate late delivery until 10 working days after despatch have expired.
How Long Does Delivery Take?
Estimated Delivery is 3 to 7 working days, Orders after 12noon will be processed with the following working days orders.
Working days do not include weekends and bank holidays.
All orders are sent via the Royal Mail, items sent recorded delivery may need to be collected or re-delivered if nobody is available to sign for the item.
What Does The Order Completed Email Mean?
The order completed email confirms that your order has been processed by customer services and will be despatched by the warehouse within 48 hours.